Refund Policy

Effective Date: December 1, 2024

1. General Policy

At Relaxing Routine, we strive to provide excellent wellness services. This Refund Policy outlines the circumstances under which refunds may be issued.

2. Class Cancellations

• If an instructor cancels a class, you will receive a full refund
• Refunds are processed within 5-7 business days
• You will be notified via email when a refund is processed

3. Student-Initiated Cancellations

• Cancellations 24+ hours before class: Full refund
• Cancellations 12-24 hours before class: 50% refund
• Cancellations less than 12 hours before class: No refund

4. No-Shows

If you fail to attend a scheduled class without prior cancellation, no refund will be issued.

5. Technical Issues

If technical issues on our platform prevent you from attending a class, contact support within 24 hours for a full refund.

6. Subscription Refunds

• Monthly subscriptions: Cancel anytime; no prorated refunds
• Annual subscriptions: Refunds available within 30 days of purchase

7. How to Request a Refund

To request a refund:

1. Contact our support team at support@relaxingroutine.com
2. Provide your booking details and reason for refund
3. Allow 2-3 business days for review

8. Exceptions

Refunds may not be available for:

• Completed classes
• Promotional or discounted bookings (unless specified)
• Gift certificates or credits

9. Contact Us

Questions about refunds? Contact us at support@relaxingroutine.com

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Last updated: December 1, 2024