Refund Policy

Refund Policy Effective Date: December 1, 2024 1. General Policy At Relaxing Routine, we strive to provide excellent wellness services. This Refund Policy outlines the circumstances under which refunds may be issued. 2. Class Cancellations If an instructor cancels a class, you will receive a full refund Refunds are processed within 5-7 business days You will be notified via email when a refund is processed 3. Student-Initiated Cancellations Cancellations 24+ hours before class: Full refund Cancellations 12-24 hours before class: 50% refund Cancellations less than 12 hours before class: No refund 4. No-Shows If you fail to attend a scheduled class without prior cancellation, no refund will be issued. 5. Technical Issues If technical issues on our platform prevent you from attending a class, contact support within 24 hours for a full refund. 6. Subscription Refunds Monthly subscriptions: Cancel anytime; no prorated refunds Annual subscriptions: Refunds available within 30 days of purchase 7. How to Request a Refund To request a refund: Contact our support team at support@relaxingroutine.com Provide your booking details and reason for refund Allow 2-3 business days for review 8. Exceptions Refunds may not be available for: Completed classes Promotional or discounted bookings (unless specified) Gift certificates or credits 9. Contact Us Questions about refunds? Contact us at support@relaxingroutine.com Last updated: December 1, 2024